Support
At Lincoln Casino, we understand that questions and concerns can arise at any time. That's why we've built a comprehensive support system designed to provide assistance whenever you need it. Whether you're playing at 2 PM or 2 AM, our dedicated team is ready to help with any issue you might encounter.
Multiple Ways to Reach Us
We offer several convenient ways to contact our support team:
Live Chat: For immediate assistance, our live chat feature connects you directly with a support representative in seconds. This is the fastest way to resolve questions about your account, gameplay, or promotions.
Email Support: For less urgent matters, you can email us at support@lincolncasino.eu. Our team typically responds within 2-4 hours, providing thorough answers to your questions.
Phone Support: Sometimes, nothing beats a real conversation. Call our toll-free number at 1-888-234-7217 if you're in the US, or our regular line at 1-678-349-0094 from anywhere in the world. Our phone support is available 24/7.
Fast and Effective Solutions
When you contact Lincoln Casino support, you'll be connected with experienced professionals who understand both the technical and gaming aspects of our platform. Our team is trained to handle:
- Account verification and security questions
- Deposit and withdrawal assistance
- Bonus and promotion inquiries
- Game rules and functionality
- Technical issues with games from Arrow's Edge, Dragon Gaming, and Wager Gaming Technology
Most issues are resolved during your first contact with our team, with an average resolution time of under 10 minutes for live chat and phone support.
Payment and Banking Support
Have questions about using Bitcoin, credit cards, or other payment methods? Our support team can guide you through all available options, including American Express, MasterCard, Visa, Bitcoin, Neteller, Moneybookers, and more. We'll help you understand processing times, limits, and the best methods for your location.
Self-Help Resources
Before contacting support, you might find answers in our comprehensive FAQ section. We've compiled detailed guides on:
- Creating and verifying your account
- Making your first deposit
- Understanding our 100% up to $5000 welcome bonus
- Navigating wagering requirements
- Withdrawal processes and timeframes
VIP and High-Roller Support
For our VIP players, we offer dedicated support representatives who understand your specific needs. These specialists can provide personalized assistance with high-value transactions, exclusive bonuses, and priority service.
We Value Your Feedback
Every interaction with our support team concludes with a brief satisfaction survey. This feedback helps us continuously improve our service quality and address any recurring issues. We take your comments seriously and use them to enhance the Lincoln Casino experience.
Responsible Gaming Support
Our support team is also trained to assist with responsible gaming tools and resources. If you need help setting deposit limits, taking a time-out, or accessing self-exclusion options, our representatives can guide you through the process with sensitivity and confidentiality.
Remember, at Lincoln Casino, you're never alone. Whether you're celebrating a big win or working through a technical issue, our support team is just a click or call away, 24 hours a day, 7 days a week, 365 days a year.